Frequently Asked Questions
Find all the answers to your questions about BAGNO Paris
What are the delivery times?
Orders are shipped within 24-48 business hours. Delivery in mainland France: 2-4 business days. European Union: 5-7 business days. You will receive a Colissimo tracking number by email once shipped.
Is delivery free?
Yes! Free shipping for orders over €50 in mainland France. Below this amount, shipping costs are €5.90.
How do I choose the right size?
Consult our detailed size guide with exact measurements. Take your bust, waist and hip measurements. If you are between two sizes, we recommend taking the larger size for more comfort.
Can I return an item?
Yes, you have 14 days from receipt to return your items. Swimwear must be in original packaging, unworn, unwashed, with tags. For hygiene reasons, swimwear with removed protective liner cannot be returned.
What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express) as well as Apple Pay and Google Pay. All payments are 100% secure via Stripe with 3D Secure protocol.
Are my payment details secure?
Absolutely. We use Stripe, the global leader in online payments certified PCI-DSS level 1 (the highest security level). Your payment details never pass through our servers and are end-to-end encrypted.